Steps to book parking

1

Complete the booking form

Select the dates of entry and exit if you have not already done so, as well as the approximate hours.

In the booking form, enter the data of your vehicle (license plate and model), as well as a telephone number (we will call you if any news comes up). Then click the "Book" button to proceed with your reservation.

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2

Sign in with your email

To make your reservation, you have to enter your email. We need it to be able to send you the proof.

If this is your first reservation, in addition to the email, you must enter your first and last name. If you have already made more reservations previously, you must enter your user password.

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3

Payment of your reservation

In order to secure your parking space, payment of the reservation is immediate. You can pay by credit / debit card (Maestro, Mastercard or Visa) or using your ZELSA wallet.

Press "Confirm reservation" to proceed with payment.

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All your payments are made through SSL (Secure Socket Layer) which is a security protocol that makes your data travel comprehensively and safely. The data transmission between the user and the web server is fully encrypted.

You can cancel your reservation before the time indicated at the bottom of the reservation form or in our cancellation policy, on the telephone number that will appear on the reservation receipt. Tell us the number of your reservation or your data and we will refund the total amount.

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4

Verifier and invoice

After making the payment, you will receive the receipt of your reservation with all the data in your email. If you don't receive it, let us know at 93 846 81 04 and we'll fix it right away.

If you need an invoice, send us your data to the email conta@zelsa.com with the details of your reservation and we will send it to you soon as possible.

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5

Access to parking

The day of your reservation enter the parking lot following the instructions indicated on the proof and park in a free space.

Once you park, present the proof of the reservation in the parking control cabin.

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In the section of Frequent questions we will try to clarify all your doubts, but if you still have more questions call us to 93 846 81 04.

Thank you for trusting the ZELSA team!